Our charter at Cabinet Vétérinaire Stéphanie

The Cabinet Vétérinaire Stéphanie team is driven by a deep passion for animals and their well-being. Our mission is to provide exceptional veterinary care while respecting the fundamental values that guide our daily practice. This charter defines our commitments to our patients, their owners and our community.

Putting Pets First

Our patients’ well-being is our top priority. We are committed to providing high-quality, compassionate and personalized care for every animal that comes through our doors. We are committed to relieving pain, promoting health and improving quality of life for our patients.

Compassion and Empathy

We treat each animal and its owner with respect, compassion and empathy. We understand the challenges and emotions that accompany veterinary care, and strive to create a welcoming and supportive environment.

Excellence in Veterinary Medicine

We are committed to maintaining the highest standards in veterinary medicine. Our team is continuously trained to keep up to date with the latest medical and technological advances, in order to provide the highest quality care.

Transparent communication

Open and transparent communication is essential. We’re committed to providing comprehensive, understandable information about your pet’s health, treatment options and associated costs, so you can make informed decisions for your companion.

Respect for professional ethics

We strictly adhere to the ethical standards of the veterinary profession. We treat every patient fairly, taking into account their individual needs, without discrimination.

Commitment to Prevention

We believe in preventing disease as much as in treating it. We encourage you to take preventive measures to maintain your pet’s health, including vaccinations, regular check-ups and nutritional advice.

Community responsibility

As members of the community, we are committed to supporting local initiatives that promote animal welfare and awareness. We strive to be a valuable resource for our neighbors and four-legged friends.

A Commitment to Education

We believe in continuing education, both for our teams and for our customers. We strive to provide you with the knowledge and tools you need to proactively care for your pet’s health.

By signing this charter, we, the team at Cabinet Vétérinaire Stéphanie, pledge to uphold these fundamental principles and to provide the highest quality veterinary care with integrity and compassion.

Find out what we’re doing to manage animal pain.